• Working Hours - Mon - Sat: 10:00 AM - 5:00 PM

Cancellation and Refund

Cancellation, Refund, and Appointment Policy



Dr. Ram Prakash Saha - Pediatric Specialist Welcome to the online appointment booking page for Dr. Ram Prakash Saha’s pediatric clinic. We strive to provide a seamless and hassle-free experience for parents and guardians seeking medical consultations for their children.



Cancellation and Rescheduling Policy



  • Appointment Cancellation : Once an appointment is successfully booked online, we regret to inform you that cancellations will not be accepted under any circumstances.

  • Rescheduling : If you need to reschedule your appointment, please do so at least 1 Day before the scheduled time. You can reschedule via the booking platform or by contacting the clinic directly.

  • No Show Policy : If you miss your scheduled appointment without prior cancellation or rescheduling, you will not be eligible for a refund.


Refund Policy



  • No Refunds : As the service is a medical consultation, no refunds will be issued once the appointment is booked. This includes situations where the appointment is cancelled or rescheduled after the stipulated 24-hour window.

  • Partial Payment : Please note that only 40% of the total consultation fee is collected at the time of booking, and the remaining balance is due at the Clinic. There are no refunds on the amount paid at the time of booking.

  • Emergencies or Exceptional Circumstances : In case of emergencies or unforeseen situations, please contact the clinic directly. We will assess each case on an individual basis and make every effort to accommodate your needs.


Shipping and Delivery



  • No Shipping or Delivery Services : No Shipping or Delivery Services: Please note that our online booking platform is exclusively for appointment reservations. There are no physical products, shipping, or delivery services involved. All services are provided through in-person consultations at the clinic.


We appreciate your understanding and cooperation. If you have any questions, feel free to contact us.

Contact Info


Contact Us


  • Phone No.

    +91-9801226906

  • Opening Hours

    9:30 am - 6:30 pm

  • Address

    Gouri Medicine,Singatala Road, Near GAMMA DIAGNOSTIC CENTRE, Malda, West Bengal, 732101